First Impression

Making a Great First Impression

1. Make your smile count
Smile “up into your eyes” with a Duchenne smile to convey sincerity.

2. Be equally dressed
Dress to match the level of the person you’re meeting and the context of the meeting environment.

3. Give a good handshake
Make eye contact, smile, and give a greeting. With a cool, dry hand, meet their hand halfway, and shake hands firmly for two or three seconds.

4. Make good small talk
Choose good topics, allow space for the other person, and wrap up conversation naturally.

5. Offer something
Pay attention to what you might be able to offer, then offer something appropriate as a follow-up.